At The Flower Box by Lucia Lee we care passionately about customer satisfaction and for this we work tirelessly to deliver beautiful fresh flowers every day. Our latest reviews have been received via our membership with Direct2florist. Each review has been verified by Feefo. Feefo is an independent review specialist and they ensure only customers that have placed an order may leave a review.
Beautiful flowers for a friend (and colleague) who had a bit of a nasty fall. Rang at about 3pm on a Friday afternoon and organised easily for delivery Saturday.
5/5
Nicola -
22nd Feb, 2017
This morning met with Denise to discuss flowers for my wedding. I went armed with iPad and some pictures to give a vague idea of what I wanted and I was given advice on what would work and some alternative suggestions. I liked the fact she really understood what I wanted to achieve. Am over the moon with everything and then got a nice surprise it came in under budget yay! I guess the only negative thing was when I messaged on Facebook on Tuesday evening got automated message saying someone would get back to me soon. On Thursday I rang shop to be told the messages went to an external source which meant they didn't know anything about my message. I did get a response at 16.43 on Thursday on messenger. Maybe would be good to move this into the shop so the ladies can respond in a timely manner. Could increase the profile of the shop. Both ladies I met today were lovely, friendly and made me feel at ease. I know I am in safe hands. Thank you ladies x
5/5
Lynda -
1st Oct, 2016
